Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Vol. 7 No. 1 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah

Faktor yang Mempengaruhi Niat Berkelanjutan untuk Menggunakan Mobile Banking Dilihat dari Prespektif Expectation Confirmation Model

Lilis Nurhidayah (Unknown)
Dewita Puspawati (Unknown)

Article Info

Publish Date
04 Jan 2025

Abstract

This research aims to analyze the influence of usefulness, confirmation and satisfaction on continuance intention to use mobile banking from the perspective of Expectation Confirmation Model (ECM). The method used in this research is a purposive sampling method with a sample of 155 respondents. The data used in this research uses primary data and data analysis use PLS-SEM with the SmartPLS 4.0. The result of this research show that usefulness has no effect on satisfaction, while confirmation has an effect on satisfaction. Usefulness and confirmation have no influence on continuance intention, while satisfaction has on influence continuance intention. Usefulness has no effect on continuance intention mediated by satisfaction, while confirmation has an effect on continuance intention mediated by satisfaction.

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Journal Info
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Website

Abbrev

alkharaj

Publisher

Institut Agama Islam Nasional Laa Roiba Bogor

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah is a scientific journal published by Pusat Riset dan Kebijakan Strategis PRKS) of  Institut Agama Islam Nasional (IAI-N) Laa Roiba Bogor in collaboration with Masyarakat Ekonomi Syariah (MES) and Intelectual Association for Islamic Studies ...