FACTORS INFLUENCING THE MATURITY LEVEL OF ELECTRONIC-BASED GOVERNMENT SYSTEM MANAGEMENT DOMAIN IMPLEMENTATION

Thamrin Dedy Sunarto
Emerson Pascawira Sinulingga
Meilita Tryana Sembiring

International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)
Vol. 4 No. 6 (2024): December

This study aims to identify the factors that influence the maturity level of the implementation of the Electronic-Based Government System (SPBE) management domain. This study uses a qualitative descriptive approach with a case study on the Provincial Government of North Sumatra. Data were collected through interviews, observations, and document studies. The results showed that there is a gap between theoretical understanding and practical implementation of SPBE risk management. The factors that influence the maturity level of the implementation of the SPBE management domain include: (1) awareness and understanding, (2) human resource competence, (3) budget allocation, (4) leadership support, and (5) participation. This study recommends improving human resource competence, increasing budget allocation, and promoting active participation from all stakeholders.