Nusantara Science and Technology Proceedings
4th International Conference Eco-Innovation in Science, Engineering, and Technology

Mathematics Model Interest and Actual Use of The ABC Digital Wallet

Minto Waluo (Department of Industrial Engineering, Faculty of Engineering, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
Mega Cattleya PA Islami (Department of Industrial Engineering, Faculty of Engineering, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
Yekti Condro Winursito (Department of Industrial Engineering, Faculty of Engineering, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)
M. Rachman Wayulo (Industrial Engineering, Faculty of Engineering, Universitas Pembangunan Nasional "Veteran" Jakarta, Jakarta Selatan 12450, Indonesia)
Annisa Marwadelia (Department of Industrial Engineering, Faculty of Engineering, Universitas Pembangunan Nasional “Veteran” Jawa Timur, Surabaya 60294, Indonesia)



Article Info

Publish Date
20 Dec 2023

Abstract

The emergence of the COVID-19 pandemic had an impact on all business sectors, both goods and services, one of which is the electronic money sector which is related to increasing transaction values. The increase in transactions using non-cash money has resulted in high competition between providers of similar products. Seeing this phenomenon, Dompet Digital XYZ as a digital wallet service provider who is in the second position needs tips to be able to shift Gojek to its competitor who is in the first position. The purpose of this research is to find out how the variables of perceived benefits, ease of use, and security affect the actual interest and use and determine the right strategy for the ABC digital wallet service. Data collection was carried out by distributing questionnaires to 135 respondents aged 18 years who had used the XYZ digital wallet service at least 1 time. Data processing was carried out using the Structural Equation Modeling (SEM) AMOS 26 method. Based on the results of the analysis, the results of the study where the perceived benefit variable has a positive and significant effect on interest in the use, the variable perception of ease of use cannot be proven, and the perceived security variable has a positive and significant effect on interest in the use, and the variable interest in use has a positive and significant effect on actual use. Based on the analysis results obtained, the mathematical model is obtained as follows: Y2 = 0.264 X1 + 0.388 X3.

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Journal Info

Abbrev

nuscientech

Publisher

Subject

Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Economics, Econometrics & Finance Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Medicine & Pharmacology

Description

NST Proceeding supports regional research communities to globalise their findings in Science and Technology by providing an open access, online platform in line with international publishing standards and indexing scholarly conference proceedings. The current emphasis of the NST Proceeding includes ...