Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi
Vol. 3 No. 3 (2024): Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi

THE INFLUENCE OF PRODUCT COMPLETENESS, OUTLET ATMOSPHERE, SERVICE QUALITY, AND PRICE PERCEPTION ON PURCHASING DECISIONS AT KIMIA FARMA PHARMACY, SAM RATULANGI MANADO

Maulana, Gilang Rizki (Unknown)
Tumbuan, Willem JF Alfa (Unknown)
Soepeno, Djurwati (Unknown)



Article Info

Publish Date
06 Dec 2024

Abstract

This study aims to analyze the effect of product completeness, outlet atmosphere, service quality, and price perception on purchasing decisions at Kimia Farma Sam Ratulangi Manado Pharmacy, both simultaneously and partially. This study uses a descriptive approach with a quantitative method, without comparing or connecting independent variables with other variables. Data were collected through questionnaires distributed to consumers who visited the pharmacy during the last six months, with a total population of 48,359 people. Sampling was carried out randomly, with a minimum of 30 samples and a maximum of 500 samples. The number of samples in this study was 248 people. The analysis methods used were validity, reliability, classical assumptions, hypothesis testing and multiple linear regression analysis using the SPSS version 27 application. Based on the test results, it can be concluded that product completeness, outlet atmosphere, service quality, and price perception simultaneously and partially have a positive and significant effect on purchasing decisions at Kimia Farma Sam Ratulangi Manado Pharmacy.

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Journal Info

Abbrev

neraca

Publisher

Subject

Economics, Econometrics & Finance

Description

Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi, adalah jurnal nasional peer-review yang diterbitkan oleh Komunitas Menulis dan Meneliti (Kolibi). Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi membahas ekonomi dan bisnis dalam ruang lingkup yang luas. Tim redaksi menyambut baik seluruh masyarakat, ...