Jurnal Humaniora : Jurnal Ilmu Sosial, Ekonomi dan Hukum
Vol 8, No 2 (2024): Oktober 2024

Social Media Advertising on Customer Purchasing Decisions

Princeska Marsha Setiabudi (Universitas Pelita Harapan)
Teresa Avilla Valentine Saputra (Universitas Pelita Harapan)
Keisha Aurelia Rianto (Universitas Pelita Harapan)
Juliana Juliana (Universitas Pelita Harapan)
Amelda Pramezwary (Universitas Pelita Harapan)



Article Info

Publish Date
15 Oct 2024

Abstract

Advertising on social media is a place where sellers can offer their products through online media· The distribution of advertising on social media can influence the decision to purchase a product, especially when sales experience a decline· This research aims to determine the effect of advertising via social media on customer purchasing decisions at Starbucks· This research method uses a questionnaire survey and data analysis using SmartPLS4· The research sample consisted of 100 Starbucks customer respondents· The sampling technique uses convenience sampling· The research results show that advertising via social media influences customer purchasing decisions at Starbucks· Advertising via social media can increase brand awareness and improve customer purchasing decisions· The results of this research can help Starbucks improve its marketing strategy through social media to increase sales and customer satisfaction· The results of this research can help companies like Starbucks strengthen their marketing strategies via social media to increase sales and customer satisfaction· Advertising via social media can be used to increase brand awareness and improve customer purchasing decisions· Future research could add additional variables such as service quality, price, and location to further understand how advertising via social media influences customer purchasing decisions.

Copyrights © 2024






Journal Info

Abbrev

humaniora

Publisher

Subject

Humanities Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Focusing on culture, economy, and law because it is seen from the perspective of Indonesia, especially in Aceh. The humanities journal provides a platform for case studies and analysis, publishing articles that are useful for people and advancing humanities studies. Issues are published two times ...