Jurnal NERS
Vol. 9 No. 2 (2014): Oktober 2014

A Study about The Quality of Nursing Services a Hospitals’ Ward, Mojokerto

Abdul Muhith (STIKES Majapahit Mojokerto, Jl. Raya Jabon Gayaman KM.02, Mojokerto)
Nurwidji Nurwidji (STIKES Majapahit Mojokerto, Jl. Raya Jabon Gayaman KM.02, Mojokerto)



Article Info

Publish Date
29 Sep 2016

Abstract

Introduction: Nowadays, the trend of hospital visits in Mojokerto is declining. It can caused by man (nurses), such as the quality of nursing services hasn’t been conducted optimally. This study was aimed to analyze the quality of nursing services at hospitals’ ward at Mojokerto.Method: This was explanatory research with survey method and cross sectional approach. The population were nurses and patients who undergo hospitalization minimally in three days at RSU. Dr. Wahidin Sudiro Husodo and RS Reksa Waluyo Mojokerto. The data were collected by using questionnaire, and then will be analyzed by using regression statistical test.Result: 1) There was positive significance influence of nurses capability, hospital’s ethic, and leadership to the commitment of nurses; 2) There was significant influence of capability work (identification, significance, autonomy, and feedback) to the improvement of nursing services quality; 3) There was significant influence of hospital’s ethics (communication, relatedness with industry, compulsion, and specification) to the improvement of nursing services quality; 4) There was significant influence of leadership (challenger risk, socialization in vision and mission, supporter, guiding, and supporting) to the improvement of nursing services quality; 5) There was significant influence of nurses’ commitment (sense of belonging, sense of linking, believable leader, and suitability of value) to the improvement of nursing services quality.Discussion: It can be concluded that in order to improve the quality of nursing service, management of RSU Dr. Wahidin Sudiro Husodo and RS Rekso Waluyo Mojokerto should improve the ability of nurses, the enforcement of hospital ethics to all employees without exception, and develop hospital ethics that can represent various stakeholder interests, as well as maintain and improve leadership issue.

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Journal Info

Abbrev

JNERS

Publisher

Subject

Nursing

Description

The scope of this journal includes studies that intend to examine and understand nursing health care interventions and health policies which utilize advanced nursing research. The journal also committed to improve the high quality research by publishing analytic techniques, measures, and research ...