JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)
Vol 6 No 2 (2025): Januari 2025

Pemanfaatan Artificial Intelligence dan Cognitive Behavioral Therapy Untuk Pengembangan Chatbot Pembelajaran Matematika Sekolah Menengah

Risqi, Yoga Alfa (Unknown)
Susilawati, Indah (Unknown)



Article Info

Publish Date
05 Jan 2025

Abstract

Artificial intelligence has brought great innovation in the world of education, one of which is through chatbots based on natural language processing. This technology allows computers to understand human language naturally. However, educational chatbots generally only provide question-and-answer-based information without considering students' psychological aspects, such as math learning anxiety, which can have a significant impact on learning outcomes. Therefore, this study aims to compare the performance of Long Short-Term Memory and Neural Network models in the development of a chatbot to support learning mathematical opportunities based on CBT emotional solutions. The Cognitive Behavioral Therapy (CBT) approach, a psychological technique aimed at changing negative mindsets into positive ones, provides an opportunity to address this challenge by integrating it into educational chatbots. The method used is through data preprocessing with NLP techniques, training and model assessment utilizing metrics such as accuracy, precision, recall, and F1-score, the results show the NN model is superior. Training the NN model resulted in an accuracy value reaching 99.15% with 88.98% validation, higher than the LSTM which recorded 96.88% and 87.29% respectively. The NN model offers more effective responses and emotionally supports students in interactive learning. These results indicate that NN and CBT-based chatbots have great potential to enhance the mathematics learning experience if further developed, especially on the topic of chance, by supporting concept understanding and reducing student anxiety.

Copyrights © 2025






Journal Info

Abbrev

josh

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Artikel yang dimuat melalui proses Blind Review oleh Jurnal JOSH, dengan mempertimbangkan antara lain: terpenuhinya persyaratan baku publikasi jurnal, metodologi riset yang digunakan, dan signifikansi kontribusi hasil riset terhadap pengembangan keilmuan bidang teknologi dan informasi. Fokus Journal ...