Jurnal Ekonomika Dan Bisnis
Vol. 4 No. 6 (2024): November - Desember

Analisis Bauran Pemasaran Terhadap Loyalitas Pelanggan Pada Apotek Mitra Farma Way Panji Lampung Selatan

Ratnasaria, Dewi (Unknown)
Saodin, Saodin (Unknown)



Article Info

Publish Date
10 Oct 2024

Abstract

Mitra Farma Way Panji Pharmacy has a level of competition that is starting to increase and maintain its business continuity, necessary to change consumers to become loyal customers. Considering that medicines are the the urgency of the need is high, so that the need for pharmaceutical products will increase along with the increase in the number of residents. This study significant influence of Products, Prices, Customer Loyalty Mitra Farma Way. This study research the sampling technique used is Non Probability Sampling with Accidental Sampling technique with a sample of 99 respondents. To find the Validity Test using r Product Moment, Test uses Cronbach Alpha. The results of this study show that Products have a significant effect on Customer Loyalty calculated value of 30,594> ttable 1,661 with a significance level of 0.000 < 0.05. Price has a significant effect on Customer Loyalty with a calculated value of 16,780> ttable 1,661 with a significance level of 0.000 < 0.05. Place has a significant Customer Loyalty calculated value of 3,742> ttable 1,661 with a significance level of 0.000 < 0.05 and Promotion has a significant Customer Loyalty with a calculated value of 28,051> ttable 1,661.

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Journal Info

Abbrev

jebs

Publisher

Subject

Economics, Econometrics & Finance

Description

JEBS : Jurnal Ekonomika Dan Bisnis Merupakan Jurnal Penelitian dan Kajian Ilmiah yang diterbitkan CV.ITTC - INDONESIA dan dikelola langsung oleh Webinar.Gratis dan Even. Penyunting menerima kiriman naskah hasil kajian dan penelitian untuk bidang ekonomi ,bisnis, manajemen, akuntansi, auditing, ...