Jurnal Ilmiah Manajemen dan Bisnis (JIMBI)
Vol 5, No 2 (2024): Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) - DESEMBER

Evaluation of Conflict Management and Its Implications for Employee Productivity at BAPPEDA Langsa City

Kaban, Maju (Unknown)
Nababan, Bernandus (Unknown)
Purba, Bintang Jamudra (Unknown)
Ritonga, Ahmad Fauzi (Unknown)
Siahaan, Samuel Fiktor (Unknown)
Riana, Zenni (Unknown)



Article Info

Publish Date
13 Dec 2024

Abstract

This study aims to evaluate conflict management in BAPPEDA Langsa City and its implications for employee productivity. Using a qualitative approach, data was collected through in-depth interviews, observations, and document analysis from 20 employees. The results of the study show that the conflicts that occur are interpersonal and intrapersonal, with a negative impact on employee motivation and mental health. Despite management efforts through open discussions and informal mediation, minimal management support and unclear policies hamper their effectiveness. This study found that conflicts that are not managed properly lead to decreased productivity and increased attendance. The proposed recommendations include increased communication skills training, the development of more concrete conflict management policies, and an encouragement to create a work culture that supports collaboration. This finding is expected to be the basis for BAPPEDA and other government agencies to improve conflict management, thereby creating a more harmonious and productive work environment.

Copyrights © 2024






Journal Info

Abbrev

jimbi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ilmiah Manajemen dan Bisnis (JIMBI) is a journal to managed of Management Study Program Faculty of Economics and Business, University of Medan Area, for aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and ...