Jurnal Ilmiah Manajemen Kesatuan
Vol. 12 No. 6 (2024): JIMKES Edisi November 2024

Consumer Sentiment Analysis in Continuous Marketing

Kunda, Asri (Unknown)
Sugiardi, Sigit (Unknown)
Bormasa, Monica Feronica (Unknown)
Supriadi, Asep (Unknown)
Muliyati, Muliyati (Unknown)



Article Info

Publish Date
30 Nov 2024

Abstract

The objective of this research is to examine consumer attitudes toward sustainable marketing practices in order to ascertain the efficacy of marketing strategies and to identify the challenges faced by companies in this regard. This study employed a qualitative approach, with data collected through in-depth interviews with 20 consumers and social media analysis to identify consumer sentiment patterns. The findings indicate that the majority of consumers hold positive attitudes toward sustainable marketing, particularly with regard to environmental awareness and the company's dedication to environmental preservation. However, the primary challenges identified include the perception of elevated prices on sustainable products and a lack of confidence in sustainability claims (greenwashing). The conclusion of this study underscores the significance of transparency and effective communication in sustainable marketing strategies to foster consumer trust. This research offers strategic insights for companies seeking to enhance sustainability campaigns and cultivate consumer loyalty.

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Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...