International Journal of Accounting & Finance in Asia Pasific
Vol 7, No 2 (2024): June 2024

A Case Study: How Social Media Advertisement Influences Consumer Behavior Toward a Fast-Food Restaurant

Lok, Yee Huei (Unknown)
Jian, Oh Zi (Unknown)
Chaudhary, Manoj Kumar (Unknown)
Khairul Azhar, Nurin Amni Bt (Unknown)
Azizi, Nurin Zahirah Bt (Unknown)
Azman, Nursyazana Afiqah Bt (Unknown)
Hassan, Nurul Husna Bt (Unknown)
Rohaan, Mohd (Unknown)
Kumari, Nidhi (Unknown)
Kee, Daisy Mui Hung (Unknown)



Article Info

Publish Date
20 Jun 2024

Abstract

Social media has become an increasingly important platform for shaping consumer behavior toward brands. Subsequently, social media is widely utilized and favored in most nations. This study examines the role of social media advertisement in shaping consumer behavior toward McDonald's. A mixed-methods approach was used, consisting of a survey of social media users and an analysis of McDonald's social media presence. The study found a mixed customer response to social media advertising. While a significant portion of respondents expressed initial interest in exploring products or services further after encountering them on social media, the research also identified a segment of customers who were less likely to be swayed by such marketing. The study also highlighted the influence of social media advertising on consumer behavior, particularly purchase decisions (beta = 0.340). However, the effectiveness of these ads likely depends on individual consumer interests and motivations. McDonald's should consider this when tailoring their social media advertising strategies.

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Journal Info

Abbrev

IJAFAP

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

IJAFAP aims to feature narrative, theoretical, and empirical-based research articles within the abovementioned fields. The journal welcomes articles relating to the current issues of financial decision making as well as its impact on society. IJAFAP carries out the mission to feature narrative, ...