Business and Investment Review
Vol. 2 No. 5 (2024)

The Potential and Challenges of AI Adoption in Marketing Across Africa: Opportunities for Digital Transformation

Alice, Sadiku Ifeoluwa (Unknown)
Ebuka, Olaoluwa Diallo (Unknown)



Article Info

Publish Date
11 Dec 2024

Abstract

Artificial Intelligence (AI) has the potential to revolutionize marketing practices across Africa, offering businesses tools to enhance customer engagement, personalize experiences, and optimize decision-making. This study explores the opportunities, challenges, and feasibility of adopting AI in marketing within the African context. Through a mixed-methods approach combining literature review, surveys, interviews, case studies, and data analysis, the research identifies key drivers of AI adoption and the barriers hindering its widespread implementation. The findings reveal that while countries like South Africa, Kenya, and Nigeria are at the forefront of AI adoption, challenges such as limited digital infrastructure, high costs, skill shortages, and consumer skepticism remain significant obstacles. Furthermore, the lack of comprehensive policies and region-specific AI solutions further impedes the technology's full potential. Despite these challenges, the study highlights the immense opportunities AI presents in sectors like e-commerce and fintech, where localized AI solutions can drive inclusive economic growth. The research provides strategic recommendations for overcoming barriers, including investments in digital infrastructure, capacity-building initiatives, and the development of affordable, contextually relevant AI solutions. Ultimately, the study argues that with the right investments and policy support, AI has the potential to play a pivotal role in transforming marketing practices and contributing to Africa's digital and economic growth.

Copyrights © 2024






Journal Info

Abbrev

birev

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

BIREV: Business and Investment Review covers all aspects of management, business and investment. Journal Scope: Strategic management, Human resource and performance management, Business environment, Marketing strategic, cost-volume-profit analysis, Cost analysis for pricing and cost management, ...