Jurnal Riset Bisnis dan Manajemen Tirtayasa
Vol 8, No 1 (2024)

Employee Skills Development through Job Training Programs at PT Pos Indonesia (Persero) Kediri Branch

Nuzula, Mohamad Firdausyi (Universitas Terbuka)
Dewani, Shinta Laura (Universitas Terbuka)



Article Info

Publish Date
14 Dec 2024

Abstract

One crucial factor in achieving organizational goals is human resources (HR). Efforts to develop skills through job training are necessary to maximize HR performance. This study aims to explore the implementation of job training programs at PT Pos Indonesia (Persero) branch in Kediri a state-owned shipping company that must thrive in competition. The research adopts a descriptive qualitative approach with data collection techniques including interviews, observations, and documentation. The findings reveal that the PT Pos Indonesia (Persero) Branch in Kediri has implemented various job training methods such as job instruction training, job rotation, classroom presentations, and learning, case studies, role-playing and behavior modeling, and mentoring. However, challenges were identified in the implementation of job training, including difficulties in online classroom learning due to system and network issues, and mentoring challenges caused by mentors who are not proficient in teaching or mentoring techniques. Recommended solutions include conducting thorough checks several days before training begins and the company considering scheduling specific training for mentors, such as Training of Trainers (ToT), to ensure expertise in subject matter and teaching techniques. All these recommendations are expected to optimize the benefits of job training implementation at PT Pos Indonesia (Persero) Branch in Kediri. 

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Journal Info

Abbrev

JRBM

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Pertama kali terbit pada Nopember 2017, dan terbit secara periodik dua kali dalam setahun. Pada Volume 4 Nomor 1 (2020), ada perubahan layout artikel. Memiiliki nomor e-ISSN 2599-0837. Areas of study that can be published in JRBM Tirtayasa are in the fields of Business Management, Operations and ...