Enrichment : Journal of Management
Vol. 14 No. 5 (2024): December: Management Science And Field

Determinants of millennial generation in transacting with sharia mobile banking: a UTAUT 2 approach

Widayanti, Linda Ayu (Unknown)
Amir, Faizal (Unknown)



Article Info

Publish Date
23 Dec 2024

Abstract

The millennial generation is an age group that is now a major pillar in economic and social growth in various countries, the purpose of this study is to determine the interest of the millennial generation in transacting using Islamic mobile banking by adding moderation variables of gender and literacy. This study uses quantitative techniques that use primary data collected through distributing questionnaires. The population used is the millennial generation throughout Indonesia who use Islamic mobile banking. Sampling in this study using purposive sampling technique. Then processed using the PLS-SEM model. The findings of this study indicate that the variables of business expectations, hedonic motivation and habits have a significant influence on the behavioral intention variable, but the variables of performance expectations, social influence, facilitating conditions, price value, habits do not have a significant influence on behavioral intention, but gender does not moderate the influence of habits, hedonic motivation, performance expectations on behavioral intention. Furthermore, literacy does not moderate the influence of habits, hedonic motivation, performance expectations on behavioral intentions. With the results of this study, it can evaluate services on sharia moblile blanking so that it can increase interest in transactions on sharia moblile blanking.

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Journal Info

Abbrev

enrichment

Publisher

Subject

Economics, Econometrics & Finance

Description

The Enrichment : Journal of Management offers wide ranging and widespread analysis of all surfaces of management and science. Published two times per year, it delivers a emphasis for universal proficiency in the vital methods, techniques and areas of research; presents a opportunity for its readers ...