MAJAPAHIT POLICY
Vol 4 No 2 (2024): Juni 2024

Optimalisasi Tata Kelola SDM dalam Penyediaan Layanan Publik di Desa Gembongan

Izzatus Syifa, Afida (Unknown)
Muhaimin, Hikmah (Unknown)
Ratna Rinayuhani, Tri (Unknown)



Article Info

Publish Date
14 Oct 2025

Abstract

This study aims to analyze the optimization of human resource governance in the provision of public services in Gembongan Village, Gedeg District, Mojokerto Regency, using a qualitative approach through observation, interviews, and documentation. Primary data were obtained from interviews with village officials and local communities, while secondary data came from journals and relevant documents. The results of the study indicate that the recruitment process for village officials is in accordance with regulations, and training organized by the district government focuses on increasing the capacity of officials, especially in technology-based financial management. Performance assessments are carried out by the Village Consultative Body (BPD) with indicators of attendance, participation, and quality of service. However, there are several obstacles in optimizing human resource governance, such as low motivation, work ethic, and differences in technological capabilities. These obstacles hinder adaptation to technological changes and the implementation of public services, including night services, which have not been running optimally. This study emphasizes the importance of ongoing training and technical support to improve the quality of public services that are appropriate according to applicable provisions, so that the community can feel the maximum benefits.

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Journal Info

Abbrev

majapahit-policy

Publisher

Subject

Humanities Social Sciences Other

Description

Journal Ilmu Pemerintahan Majapahit Policy diterbitkan oleh Prodi Ilmu Pemerintahan fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam Majapahit (UNIM) Mojokerto, sebagai media komunikasi serta sumber informasi bagi akademisi, pengamat sosial, isu tata kelola pemerintahan, kebijakan publik dan ...