Journal of Public Health Indonesian
Vol. 1 No. 4 (2024): November-JPHI

The Effect of Individual, Psychological, and Organizational Factors on Nurse Performance at H. Abdurrahman Sayoeti Hospital, Jambi City in 2024

Misno Yulianto (Universitas Jambi)
Rumita Ena Sari (Universitas Jambi)
Hubaybah Hubaybah (Universitas Jambi)



Article Info

Publish Date
14 Dec 2024

Abstract

The performance of nurses at RSUD H. Abdurrahman Sayoeti Jambi City is still not optimal. Based on nurse performance recapitulation data from January to December 2023, the achievement of nurse performance has not been maximally realised, with the expected target being 100% of nurses having excellent performance, but in reality it has not been achieved. This decline in performance can affect the level of patient and family satisfaction, as well as the quality of hospital services. This study aims to analyse the influence of individual, psychological, and organisational factors on nurse performance at H. Abdurrahman Sayoeti Hospital, Jambi City in 2024. This study used a quantitative method with a Cross Sectional design and involved 33 nurses selected using the Total Sampling technique. The results showed that factors such as tenure, attitude, motivation, leadership, and rewards had a significant relationship with nurses' performance, while age and gender showed no significant relationship. Of all the factors, motivation is the most dominant factor affecting nurses' performance. Therefore, it is important for hospitals to pay attention to strengthening nurses‘ motivation and positive attitude through the development of supportive programmes, such as more structured training and rewards, as well as effective leadership, to ensure nurses’ performance can be continuously improved in line with better service quality.

Copyrights © 2024






Journal Info

Abbrev

JHH

Publisher

Subject

Health Professions Social Sciences Other

Description

Journal of Public Health Indonesian (JPHI) is a peer-reviewed open access international journal established for the dissemination of cutting-edge knowledge in the public health. All submitted manuscripts will be reviewed by the editors and then evaluated by a minimum of two International Reviewers ...