Innovative: Journal Of Social Science Research
Vol. 5 No. 1 (2025): Innovative: Journal Of Social Science Research

Sistem Notifikasi Untuk Mengurangi Pembatalan Pesanan Di Karang Furniture

Rahmanto, Yogi Nur (Unknown)
Wibowo, Jati Sasongko (Unknown)

Article Info

Publish Date
21 Jan 2025

Abstract

The pre-order (PO)-based furniture industry faces challenges in maintaining effective communication between sellers and buyers, particularly during the production process. This study aims to develop a web-based notification system to enhance communication transparency and reduce the risk of order cancellations. The system is designed using HTML, PHP, and MySQL technologies and manually sends production status notifications via WhatsApp. The implementation of the system at Karang Furniture demonstrates improvements in data management efficiency and buyer communication. System testing using the Black Box Testing method ensures that the features function as required. A 6% reduction in order cancellation rates highlights the positive impact of this system in supporting the PO-based business model.

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Journal Info
Innovative: Journal Of Social Science Research
Website

Abbrev

Innovative

Publisher

Universitas Pahlawan Tuanku Tambusai

Subject

Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Public Health Other

Description

Innovative: Journal Of Social Science Research is a journal managed by Universitas Pahlawan Tuanku Tambusai which bridges researchers to publish research results in all scientific fields (multidiscipline). This includes the fields of education, health, law, economics, IT (Informatics Engineering), ...