Innovative: Journal Of Social Science Research
Vol. 5 No. 1 (2025): Innovative: Journal Of Social Science Research

E-Goverment: Meningkatkan Efisiensi dan Efektivitas Pelayanan Publik di Indonesia

Rizky, Andryan Muhammad (Unknown)
Pratiwi, Melita Putri (Unknown)
Chairunnisa, Alika (Unknown)
Aiko, Iftitah Azzahra (Unknown)
Ariesmansyah, Andre (Unknown)



Article Info

Publish Date
20 Jan 2025

Abstract

This article discusses the implementation of E-Government in Indonesia as an effort to enhance the efficiency and effectiveness of public services through the digitalization of government processes. This study employs a literature review method to analyze policies, benefits, challenges, and case studies from regions like Denpasar and Pare-Pare that have successfully implemented E-Government. The findings indicate that E-Government can accelerate administrative processes, improve service transparency, and expand public access to information. However, its implementation faces challenges such as limited infrastructure in remote areas, a lack of human resources with technological expertise, and data security risks. To address these obstacles, strengthening telecommunication infrastructure, providing technology-based human resource training, integrating systems across institutions, and implementing stricter data security regulations are recommended. These measures aim to support an inclusive and sustainable digital transformation through E-Government.

Copyrights © 2025






Journal Info

Abbrev

Innovative

Publisher

Subject

Humanities Computer Science & IT Law, Crime, Criminology & Criminal Justice Public Health Other

Description

Innovative: Journal Of Social Science Research is a journal managed by Universitas Pahlawan Tuanku Tambusai which bridges researchers to publish research results in all scientific fields (multidiscipline). This includes the fields of education, health, law, economics, IT (Informatics Engineering), ...