Agency Journal of Management and Business
Vol. 5 No. 1 (2025): January 2025

The Influence Of Posyandu Service Quality On Patient Satisfaction At Kumbe Health Center, Bima City

Andang Sanjaya (Unknown)
Irma Mardian (Unknown)
Ismunandar (Unknown)



Article Info

Publish Date
01 Jan 2025

Abstract

The aim of this research is to determine the influence of Posyandu Service Satisfaction on Patient Satisfaction at Kumbe Pueskesmas. The population in this study were all people who had received posyandu services. The type of research used in this research is associative. The data collection method uses a questionnaire. The data analysis technique used is simple regression analysis using statistical calculations through the statistical package application for social sciences (SPSS). The results of this research indicate that the Customer Satisfaction variable influences patient satisfaction at the Kumbe Community Health Center

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Journal Info

Abbrev

manajemen

Publisher

Subject

Economics, Econometrics & Finance

Description

Agency Journal of Management and Business has e-ISSN 3025-0242 published by Pustaka Digital Indonesia, this journal publishes research articles in the field of Economics. This journal publishes research studies using various qualitative and/or quantitative methods and approaches in the field of ...