Journal of Management and Business Innovations
Volume: 06, Number: 01, 2024

Impact of Digital Marketing and Electronic Word of Mouth on Cafe Purchasing Decisions

Yunita, Nindya (Universitas Medan Area, Medan, Indonesia)
Tanjung, Jully Angreani (Universitas Medan Area, Medan, Indonesia)



Article Info

Publish Date
30 Jun 2024

Abstract

The purpose of this research is to investigate how digital marketing and electronic word-of-mouth affect customers' choices to buy at Pojok Kesawan Cafe. The SPSS 27 program and a multiple linear regression-based approach are used to evaluate this study, which has a quantitative, descriptive research design. surveys to collect information. The research sample consisted of 92 respondents, while the study's population consisted of patrons that visited Pojok Kesawan Cafe between September and November 2024. The sample gathering process used purposive sampling. The data analysis procedure included the use of instrument testing, multiple linear regression testing, classical assumption testing, and hypothesis testing. According to the study's findings, Pojok Kesawan Cafe customers' purchasing decisions are positively and significantly impacted by both (1) digital marketing and (2) electronic word-of-mouth.Keywords: Digital Marketing, Electronic Word of Mouth, and Purchasing Decisions

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Journal Info

Abbrev

jombi

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Management and Business Innovations (JOMBI) is an online peer-reviewed International research journal aiming at promoting and publishing original high quality research in all disciplines of management and business. JOMBI is a journal that published by the Department of Management, Faculty ...