International Journal of Economics Development Research (IJEDR)
Vol. 5 No. 3 (2024): International Journal of Economics Development Research (IJEDR)

The Effect of Content Marketing and Online Customer Reviews on Purchase Intention Through Customer Trust as an Intervening Variable on Food and Beverage Products in Mojokerto

Renanda Auresty Faradita (Universitas Pembangunan Nasional “Veteran” Jawa Timur)
Nurhadi Nurhadi (Universitas Pembangunan Nasional “Veteran” Jawa Timur)



Article Info

Publish Date
01 Sep 2024

Abstract

This study aims to determine the effect of content marketing on online customer reviews on purchase intention through customer trust in followers of the @kulineran.mjk Instagram account. This type of research is associative quantitative research with the method of Partial Least Square analysis technique with smartPLS 4.0 software. The number of samples was 160 respondents using the Slovin formula and the method of drawing samples with non-probability sampling, namely with purposive sampling technique. Data collection by questionnaire via direct message. Based on the research that has been done, the results show that content marketing has a significant effect on customer trust, online customer review has a significant effect on customer trust, customer trust has a significant effect on purchase intention, content marketing has a significant effect on purchase intention, online customer review has a significant effect on purchase intention through customer trust, online customer review has a significant effect on purchase intention through customer trust

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Journal Info

Abbrev

ijedr

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

IJEDR focuses on economics, innovation, and investment. Dedicated to enhancing economics development a country, regional and the world in general. IJEDR invites papers on Economics field (Economic growth, Monetary and fiscal policy effect, Innovation practices, Innovation impact, Corporate finance, ...