Proceeding of the International Conference on Family Business and Entrepreneurship (ICFBF)
2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP

DIGITAL MARKETING’S EFFECT ON MILLENNIAL BUYING BEHAVIOR: A STUDY OF TRUST IN LOCAL SNEAKER BRANDS

Genoveva, Genoveva (Unknown)
Milenius, William (Unknown)



Article Info

Publish Date
07 Dec 2024

Abstract

Despite being the fourth-largest shoe exporter in the world, Indonesia faces a uniquechallenge: a lack of domestic consumer trust in local products. This study explores therole of social media as a promotional tool in fostering customer trust, which in turninfluences purchasing decisions. The objective of this research is to examine the impactof social media, influencers, and content on customer trust and purchasing decisionsregarding local sneakers. A quantitative research approach was employed, interpretingand describing the data within the current context. Data were collected via a questionnairedistributed to 287 respondents, and the responses were analyzed using SMART PLS. Thefindings indicate that social media, influencers, and content positively influence customertrust and purchasing decisions. Customer trust significantly mediates the relationshipbetween content and influencers on purchasing decisions; however, it does notsignificantly mediate the relationship between social media and purchasing decisionsKeywords: Social Media, Influencer, Conten, Customer Trust, Purchase Decision.

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Journal Info

Abbrev

ICFBE

Publisher

Subject

Economics, Econometrics & Finance

Description

International Conference on Family Business & Entrepreneurship (ICFBE) is a scientific international conference driven by the livelong aspiration of President University as a center of excellence, especially in the field of family business and entrepreneurship. The conference is organized by the ...