Analisis Kinerja Petugas Kesehatan Terhadap Mutu Pelayanan Kesehatan Kepada Masyarakat

A.Syamsinar Asmi (Politeknik Sandi Karsa)
Abdul Haris (Politeknik Sandi Karsa)

Jurnal Ilmiah Kesehatan Sandi Husada
Vol 9 No 2 (2020): Jurnal Ilmiah Kesehatan Sandi Husada

Background; community health center as the spearhead of health efforts both public health efforts and individual health efforts. Method; This study used a descriptive analytic method with a cross sectional study design. Sample 49 people with total sampling technique. Data were analyzed by univariate and bivariate with chi square statistical test using SPSS. Result; statistical test of educational outcomes (p = 0.453), facility factors (p = 0.265) that there is no relationship with the quality of health services, while work experience factors (p = 0.003) have a relationship with the quality of health services. Conclusion; that higher education and having good facilities are not always able to provide good health services to patients