Jurnal Ilmu Administrasi Publik
Vol 4, No 5: September 2024

Pengawasan Dalam Pemungutan Retribusi Jasa Umum Atas Pelayanan Kesehatan Pada Uptd Puskesmas Ratu Jaya Tahun 2023

Dika Rosdiana (Institut Ilmu Sosial dan Manajemen STIAMI)
Selvi Selvi (Institut Ilmu Sosial dan Manajemen STIAMI)



Article Info

Publish Date
31 Oct 2024

Abstract

This study aims to analyze how supervision in collecting public service levies on health services at UPTD Puskesmas Ratu Jaya, to analyze the obstacles to supervision in collecting public service levies on health services at UPTD Puskesmas Ratu Jaya, and to analyze the efforts made in overcoming supervision obstacles in collecting public service levies on health services at UPTD Puskesmas Ratu Jaya. This method and type of research is descriptive qualitative. This type of research is based on the place of research, namely field research, which is research by conducting observations in the field to explore further information, namely through informants BLUD Treasurer, Accounting Officer, Cashier, Registration Officer and patients. The results showed that the theory of supervision implemented at UPTD Puskesmas Ratu Jaya has not been maximally implemented, due to obstacles, namely limited human resources, inadequate systems and technology, lack of implementation of standard operating procedures that have been set, time management. And there are efforts to overcome these obstacles by implementing standard operating procedures, conducting routine inspections, improving the simpus depok system, adding specialized staff and conducting internal and external audits.

Copyrights © 2024






Journal Info

Abbrev

JUMAIP

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Ilmu Administrasi Publik merupakan jurnal akademik yang diterbitkan setiap dua bulan sekali sebagai wadah bagi mahasiswa, akademisi, peneliti, dan praktisi untuk mendiseminasikan hasil penelitian dan kajian ilmiah di bidang administrasi publik. Jurnal ini mengakomodasi berbagai topik yang ...