Jurnal Ilmu Administrasi Publik
Vol. 4 No. 6: November 2024

Analisis Kualitas Pelayanan Posyandu Wijaya Mustika 12 Di Kecamatan Mustikajaya Kota Bekasi

Aslamiyah, Su'ai Batul (Unknown)
Star, Yurisman (Unknown)



Article Info

Publish Date
28 Nov 2024

Abstract

Posyandu Wijaya Mustika 12 in Mustikajaya District, Bekasi City, is one of the government's efforts to improve maternal and child health. This study aims to analyze the quality of service, obstacles, and efforts to overcome obstacles at the Posyandu. The research method used is descriptive qualitative with data collection techniques through interviews, observations, and documentation. The results of the study show that the quality of service at Posyandu Wijaya Mustika 12 is good, but there are still some aspects that need to be improved. The main obstacles faced include frequent changes of cadres, the location of the posyandu which is not yet permanent, and the distance that is too far for service users. Efforts to overcome these obstacles include increasing cooperation, solidarity, and the quality of cadre work, increasing attention from the government and the community, and increasing accessibility and community enthusiasm.

Copyrights © 2024






Journal Info

Abbrev

JUMAIP

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Ilmu Administrasi Publik merupakan jurnal akademik yang diterbitkan setiap dua bulan sekali sebagai wadah bagi mahasiswa, akademisi, peneliti, dan praktisi untuk mendiseminasikan hasil penelitian dan kajian ilmiah di bidang administrasi publik. Jurnal ini mengakomodasi berbagai topik yang ...