Journal of Regional Economics Indonesia
Vol. 6 No. 1 (2025): FEBRUARI 2025

Digital Capability Implementation Gaps and Their Impact on MSME Performance: A Study of Micro, Small, and Medium Enterprises in Banjarbaru, Indonesia

Surti, Surti (Unknown)



Article Info

Publish Date
26 Feb 2025

Abstract

This study investigates the impact of digital capability, digital literacy, and digital infrastructure on the performance of Micro, Small, and Medium Enterprises (MSMEs) in Banjarbaru, Indonesia. Using a quantitative approach with a sample of 387 MSMEs, the results reveal that all three variables significantly and positively influence MSME performance, with digital capability having the strongest effect (coefficient = 0.352), followed by digital literacy (0.285) and digital infrastructure (0.223). Despite high adoption rates of digital communication platforms (e.g., 99.5% for WhatsApp Business and 94.6% for social media), significant gaps were identified in digital business management aspects, such as digital bookkeeping (27.9% adoption). The model explains 64.74% of the variation in MSME performance. The study recommends five key programs—Digital Business Transformation, Digital Creative Hub, Tech Funding Access, Digital Talent Pool, and MSME Digital Market Network—to enhance the digital competitiveness of Banjarbaru’s MSMEs. These initiatives require collaboration among government, academia, and the private sector to address structural challenges and leverage digital opportunities in the region. The findings highlight the critical need for targeted interventions to bridge digital implementation gaps and optimize the adoption of digital technologies for sustainable MSME growth.

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Journal Info

Abbrev

jrei

Publisher

Subject

Economics, Econometrics & Finance

Description

The Journal of Regional Economics Indonesia welcomes studies on the themes of development economics, especially those concerning four main issues, namely: (i) regional finance; (ii) banking; (iii) human resources; and (iv) regional / spatial economics. These four issues are obtained through ...