Jurnal Ilmu Komunikasi
Vol. 3 No. 4 (2024): November 2024

Persepsi Konsumen terhadap Brand Reputasi Kentucky Fried Chicken (KFC) dalam Gerakan Boikot

Kanigara Tarisananda Paramesthi (Unknown)
Leonita Kusumawardhani (Unknown)



Article Info

Publish Date
25 Nov 2024

Abstract

In globalized businesses, multinational companies often face complex market dynamics involving political aspects, social and economic issues. One event that has galvanized the world is the boycott of brands. Brand boycotts are a phenomenon that can have a strong influence on company performance. The phenomenon, namely the boycott of Kentucky Fried Chicken (KFC). The boycott arose in response to KFC's alleged support for the Israeli army in the Israeli and Palestinian conflicts in the Middle East. This research intends to examine how consumers perceive KFC's brand reputation in the boycott movement. This research uses descriptive qualitative methods and data collection techniques through interviews. The results of this study are that some consumers are active in the boycott because of morals and solidarity with Palestine. The boycott affects purchase frequency, but KFC's taste quality and price are still the main factors that attract consumers. Here social media has a vital role to disseminate information and mobilize support for the boycott, so the need for information verification and in-depth consideration in boycott decisions is emphasized.

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Journal Info

Abbrev

mukasi

Publisher

Subject

Languange, Linguistic, Communication & Media

Description

MUKASI (Jurnal Ilmu Komunikasi) adalah jurnal ilmu komunikasi nasional peer-review yang diterbitkan oleh Yayasan Pendidikan Penelitian Pengabdian Algero yang terbit empat kali dalam setahun yaitu Februari, Mei, Agustus dan November. Jurnal ini merupakan jurnal dengan terbitan open access yang ...