Journal of Economic, Bussines and Accounting (COSTING)
Vol. 8 No. 1 (2025): COSTING : Journal of Economic, Bussines and Accounting

DAMPAK SERVICE QUALITY, DIGITAL MARKETING DAN BRAND TRUST TERHADAP KEPUTUSAN PEMBELIAN PADA GERAI HANDPHONE DI KOTA PALOPO

Fitriyani Fitriyani (Universitas Muhammadiyah Palopo)
Edi Maszudi (Universitas Muhammadiyah Palopo)
Muhammad Ikbal (Universitas Muhammadiyah Palopo)



Article Info

Publish Date
26 Feb 2025

Abstract

This study aims to determine the impact of service quality, digital marketing and brand trust on purchasing decisions. Type of quantitative research. The types of data used are primary, secondary and per se. The method used is to distribute questionnaires to respondents. The collected data will be analyzed using SPSS 29 to determine how much influence the independent variables (service quality, digital marketing and brand trust) have on the dependent variable (purchase decisions). The analysis used is the reliability test, validity test, t test and f test. This study partially shows that service quality has a positive and significant influence on purchasing decisions. The results of this study partially show that digital marketing has a positive and significant influence on purchasing decisions. The results of this study partially show that brand trust has a positive and significant influence on purchasing decisions. Service quality, digital marketing and brand trust have a positive and significant influence on purchasing decisions at cellphone outlets in Palopo City. This study was conducted from September to November 2024.

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Journal Info

Abbrev

COSTING

Publisher

Subject

Economics, Econometrics & Finance

Description

COSTING : Journal of Economic, Bussines and Accounting reviewed covers theoretical and applied research in the field of Economics, Business and Accounting. Priority is given to those articles which satisfy the main scope of the journal, and have an impact in the research areas of interest. ...