Proceeding ISETH (International Summit on Science, Technology, and Humanity)
2024: Proceeding ISETH (International Summit on Science, Technology, and Humanity)

The Important of Streamer’s Attractiveness, Influencer, and Customer Review in Purchasing Decision on TikTok Live

Rosiana, Adilla Salsabella Putri (Unknown)
Mangifera, Liana (Unknown)



Article Info

Publish Date
21 Jan 2025

Abstract

Purpose: TikTok become one of the most popular social media not only in Indonesia but also globally. Now days TikTok not only utiliziedwatching video but also for conducting transactions, including buying and selling throug TikTok shop and TikTok Live. This study focus on the influence of streamers' attractiveness and influencers on customers' purchasing decisions on TikTok live streaming through online customer reviews as the mediator. Methodology: This research employs quantitative methods, utilizing a probability sampling approach specifically through simple random sampling. The data collection process involves distributing questionnaires through Goggle Form. The study focuses on 150 active students of UMS and UNS. The data analysis method employed is Partial Least Square (PLS), facilitated by SMARTPLS 3.0 software, encompassing both Outer and Inner model analyses. Results: The research results indicate that online customer reviews and streamer’s attractiveness have a significantly positive influence on purchasing decisions. In addition, the streamer's attractiveness and influencers supported influence online customer reviews. online customer reviews fully mediate the influence of influencers on purchasing decisions. streamer's attractiveness in live advertising media is crucial to attract consumers. However, influencer does not supported on purchasing decision. Applications/Originality/Value selecting influencers with good credibility and in-depth knowledge of the products.

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Journal Info

Abbrev

iseth

Publisher

Subject

Computer Science & IT Engineering Medicine & Pharmacology Social Sciences Other

Description

The International Summit on Science, Technology and Humanity (ISETH) is organised by Universitas Muhammadiyah Surakarta. This summit aims to provide a platform for researchers and academics to share their research findings with others and meet lecturers and researchers from other institutions and to ...