Jurnal Keperawatan Muhammadiyah
Vol 10 No 1 (2025): JURNAL KEPERAWATAN MUHAMMADIYAH

Hubungan Perilaku Caring Perawat Terhadap Tingkat Kepuasan Pasien Di Ruang Rawat Inap Rumah Sakit Lavalette Malang

Pudjiastutik, Erliana (Unknown)
Febriani , Reny Tri (Unknown)
Kurniawan, Andi Surya (Unknown)
Trigantara, Regista (Unknown)



Article Info

Publish Date
07 Mar 2025

Abstract

Caring is a central professional nursing practice that provides a positive contribution to patient satisfaction to improve the quality of nursing services in a hospital. This study aims to determine the relationship between caring behavior of inpatient nurses and the level of satisfaction of inpatients at Lavalette Hospital, Malang. The research design used in this study was observational analytic with a cross-sectional study approach with a sample size of 80 respondents with non-probability sampling through a purposive sampling approach. Data analysis used to analyze the relationship between caring nurses and the level of satisfaction using Spearman's rho analysis where both variables are ordinal. The test results showed that most nurses had provided good caring and patients were also very satisfied with the services provided (72.5%). From the test results, ρ = 0.000 was obtained, meaning ρ <0.05, this shows a significant relationship between caring nurses and the level of patient satisfaction in the inpatient room of Lavalette Hospital, Malang City. The application of caring behavior for a nurse can affect the level of patient satisfaction. So the higher the caring nurse, the higher the level of patient satisfaction

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Journal Info

Abbrev

JKM

Publisher

Subject

Health Professions Nursing

Description

Jurnal Keperawatan Muhammadiyah (JKM) adalah jurnal Ilmiah yang diterbitkan oleh Program Studi Ilmu Keperawatan Fakultas Ilmu Kesehatan Universitas Muhammadiyah Surabaya. Jurnal ini akan menerbitkan artikel penelitian, studi kasus, literature review dan update ilmu keperawatan meliputi seluruh ...