International Journal of Informatics and Computation
Vol. 7 No. 1 (2025): International Journal of Informatics and Computation

Sentiment Analysis on Canva Reviews Using Naive Bayes Method

Faiza Muhammad Julianto (Universitas Pelita Bangsa)
Ahmad Turmudi Zy (Universitas Pelita Bangsa)
Elkin Rilvani (Universitas Pelita Bangsa)



Article Info

Publish Date
24 Feb 2025

Abstract

Sentiment analysis for user review is a growing research topic in digital applications. In this study, we analyze user reviews from the Google Play Store to classify sentiments as positive or negative. The primary objective of this research is to evaluate the performance of the Naive Bayes classifier in sentiment classification. The methodology involves comprehensive data preprocessing, model training, and evaluation using performance metrics such as accuracy, precision, recall, and F1-score. The results indicate that the proposed model achieves an accuracy = 92%, precision = 85%, recall = 88%, and F1-score= 86%, respectively. These findings show the effectiveness of the proposed method that can extract valuable insights from user reviews to increase user satisfaction.

Copyrights © 2025






Journal Info

Abbrev

ijicom

Publisher

Subject

Computer Science & IT

Description

International Journal of Informatics and Computation (IJICOM) is an international, peer-reviewed, open-access journal, that publishes original theoretical and empirical work on the science of informatics and its application in multiple fields. Our concept of Informatics includes technologies of ...