<![CDATA[The research was conducted to find out and analyze how product quality and switching barriers influence Telkomsel customer loyalty, both partially and simultaneously. This research used a quantitative approach to 100 respondents, and sampling was carried out using a purposive sampling technique. The results of the determination test show that the customer loyalty variable explained by product quality and switching barrier factors is 77.4%, the remaining 22.6% is influenced or explained by other variables. The results of the T test on the product quality variable show that the calculated t value > t table value is 6.289 > 1.984 and the switching barrier variable shows that the calculated t value > t table is 2.229 > 1.984, meaning that each variable X has a positive and significant influence on variable Y, namely customer loyalty. Telkomsel. The results of the F test show that the calculated f value > f table is 170.690 > 3.09, meaning that product quality and switching barrier together influence Telkomsel customer loyalty among Padang State Polytechnic students.]]>
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