Jurnal Ekonomi, Manajemen, Akuntansi
Vol. 3 No. 6: September 2024

Pengaruh Lokasi, Harga dan Kualitas Pelayanan Terhadap Kepuasan Konsumen di Cafe Randan UMA Kecamatan Rantepao Kabupaten Toraja Utara

Efraim Kevin (Universitas Kristen Indonesia Toraja)
Dina Ramba (Universitas Kristen Indonesia Toraja)
Lisa K. Wibisono (Universitas Kristen Indonesia Toraja)



Article Info

Publish Date
24 Aug 2024

Abstract

This research aims to test and determine the influence of location, price and service quality on consumer satisfaction at Cafe Randan Uma, Rantepao District, North Toraja Regency. The research method uses quantitative research. The data collection technique was through a questionnaire. The population in this study were all consumers who visited Café Randan Uma and the sample used used an accidental sampling technique. The sample in this study was 43 consumers. The data analysis technique uses multiple linear regression in the SPSS 26 program. The results of this research show that, partially, the values ​​of location, price and service quality have a significant effect on consumer satisfaction at Café Randan Uma. And simultaneously Location, Price and Service Quality have a significant effect on Consumer Satisfaction at Café Randan Uma, Rantepao District, North Toraja Regency. This can be seen from the results of the F test where the significance value is 0.000 < 0.05

Copyrights © 2024






Journal Info

Abbrev

EKOMA

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi merupakan jurnal yang diterbitkan oleh CV ULIL ALBAB CORP. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi menerbitkan artikel hasil penelitian dan kajian literatur dari bidang ekonomi, manajemen, akuntansi baik dari perspektif konvensional dan/atau Islam ...