Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Vol. 7 No. 4 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah

Penerapan Lean Six Sigma untuk Meningkatkan Kualitas Layanan dalam Proses Rantai Pasoka di PT.X

Setiyawan, Mochamad Bagus (Unknown)
Prasetyo, Seto Wahyu (Unknown)
Mujanah, Siti (Unknown)
Fianto, Achmad Yanu Alif (Unknown)



Article Info

Publish Date
04 Apr 2025

Abstract

                The manufacturing sector in Indonesia, particularly in the automotive cable and component industry, is facing significant challenges, as reflected in the declining Purchasing Manager’s Index (PMI), indicating a contraction in production activities. To remain competitive, managing production process quality becomes essential, especially in improving supply chain performance. This study examines the application of Six Sigma in the copper busbar production process at PT. X, focusing on reducing supply chain costs through enhanced process quality management and waste reduction. Using the DMAIC approach (Define, Measure, Analyze, Improve, Control), this research analyzes copper busbar production data, including defect rates and associated costs before and after improvements. The results show that Six Sigma implementation successfully reduced defect rates, particularly scratch defects, from 7.32% to 0.01%. Additionally, this improvement contributed to a reduction in supply chain costs, with total savings amounting to IDR 3,421,168,671, covering reductions in manufacturing, administration, warehouse, and capital costs. These findings demonstrate that Six Sigma can significantly enhance efficiency and effectiveness in copper busbar production, while positively impacting overall supply chain costs. The study also recommends further research to more thoroughly explore distribution and installation costs in the supply chain context.

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Journal Info

Abbrev

alkharaj

Publisher

Subject

Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah is a scientific journal published by Pusat Riset dan Kebijakan Strategis PRKS) of  Institut Agama Islam Nasional (IAI-N) Laa Roiba Bogor in collaboration with Masyarakat Ekonomi Syariah (MES) and Intelectual Association for Islamic Studies ...