JURNAL TEKNOLOGI DAN OPEN SOURCE
Vol. 7 No. 2 (2024): Jurnal Teknologi dan Open Source, December 2024

Measuring the Quality of the General Election Commission Website in Central Jakarta Using the WebQual 4.0 Method

Naufal Brilianto (Universitas Bina Sarana Informatika)
Ahmad Fauzi (Universitas Bina Sarana Informatika)
Artika Surniandari (Universitas Bina Sarana Informatika)
Hilda Rachmi (Universitas Bina Sarana Informatika)



Article Info

Publish Date
05 Dec 2024

Abstract

This study aims to analyze the application of the Webqual 4.0 method in measuring the quality of the Central Jakarta City General Election Commission (in Indonesia it is abbreviated as KPU) website. This method focuses on three dimensions of usability quality, information quality, and interaction quality. This study uses a quantitative method with primary data. The sample of this study were employees and the general public. The data analysis technique used was multiple linear analysis processed using the SPSS version 26 program. The results of the study showed that the usability variable did not have a significant effect on website quality measurement. The Information Quality variable did not have a significant effect on website quality measurement. And the Interaction Quality variable had a significant effect on website quality measurement.

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Journal Info

Abbrev

JTOS

Publisher

Subject

Computer Science & IT

Description

Jurnal Teknologi dan Open Source menerbitkan naskah ilmiah. yang berkaitan dengan sistem informasi, teknologi informasi dan aplikasi open source secara berkala (2 kali setahun). Jurnal ini dikelola dan diterbitkan oleh Program Studi Teknik Informatika Fakultas Teknik, Universitas Islam Kuantan ...