JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI
Vol. 13 No. 01 (2025): JE. Vol. 13 No 1

THE INFLUENCE OF E-WOM, BRAND AWARENESS AND PERCEIVED QUALITY ON GEN Z’S PURCHASE INTENTION FOR MOMENT SELF PHOTO STUDIO MANADO SERVICES

Pahaganas, Michelle (Unknown)
Gunawan, Emilia.M (Unknown)
Rumokoy, Lawren.J (Unknown)



Article Info

Publish Date
20 Mar 2025

Abstract

This study aims to analyse the influence of e-wom, brand awareness and perceived quality for moment self photo studio Manado services, one of the popular self service photo studio. The independent variables in this study are E-WOM, Brand Awareness and Perceived Quality, while the dependent variables analysed is Purchase Intention. This research uses a quantitative method with a sample of 100 respondents who are Generation Z and active TikTok users. Data was collected through a questionnaire with a Likert scale. The results of this study indicate that E-WOM, Brand Awareness, and Perceived Quality simultaneously shows positive and significant effect on Gen Z's Purchase Intention. The implementing of interactive E-WOM, innovative strategies on Brand Awareness and increased Perceived Quality is proven to play an important role in increasing purchase intention.   Keywords: E-WOM, Brand Awareness, Perceived Quality and Purchase Intention

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Journal Info

Abbrev

emba

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal EMBA merupakan terbitan berkala sebagai sarana untuk menyebarluaskan hasil penelitian dan ilmu pengetahuan dibidang ekonomi. Diterbitkan oleh Fakultas Ekonomi dan Bisnis Univeristas Sam Ratulangi Manado. Jurnal ini diterbitkan 4 kali setahun, sejak tahun 2012. Setiap artikel direview oleh ...