Management Studies and Entrepreneurship Journal (MSEJ)
Vol. 6 No. 2 (2025): Management Studies and Entrepreneurship Journal (MSEJ)

Efektivitas Pengendalian Piutang Untuk Mengantisipasi Terjadinya Piutang Tak Tertagih Pada Hotel Melia Bali Pada Tahun 2020-2022

Komang Intan Cahyani Devi (Universitas Pendidikan Ganesha)
Ni Made Suci (Universitas Pendidikan Ganesha)
I Nengah Suarmanayasa (Universitas Pendidikan Ganesha)



Article Info

Publish Date
20 Mar 2025

Abstract

aims to analyze the effectiveness of receivables management in minimizing the risk of uncollectible accounts that impact the financial stability of the hotel. The study employs the COSO framework, encompassing five key elements: control environment, risk assessment, control activities, information and communication, and monitoring. The results indicate significant challenges in receivables management at Hotel Melia Bali, as reflected in the increasing value of uncollectible accounts over the years. In 2020, the proportion of uncollectible accounts to revenue reached 6.71%, rising to 7.94% in 2021, and surging to 11.37% in 2022. Analysis reveals that although revenue increased, receivables management was suboptimal, highlighting the need for improved control systems. The implications of this research include the necessity for stricter credit policies, optimization of collection procedures, and continuous monitoring of receivables. With more effective receivables management, Hotel Melia Bali is expected to enhance operational efficiency and maintain financial stability

Copyrights © 2025






Journal Info

Abbrev

msej

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Management Studies and Entrepreneurship Journal (MSEJ) is published by Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI) as an information and communication media for practitioners, researchers and academics who are interested in the field of management (Finance, Human Resource, ...