International Journal of Economics, Business and Innovation Research
Vol. 4 No. 03 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)

Satisfaction and Loyalty: An Analysis of Halal Tourism in Minority Muslim Destinations

Ayu, Beta Sukma (Unknown)
Istyakara Muslichah (Unknown)



Article Info

Publish Date
02 Apr 2025

Abstract

This study examines the relationship between tourist satisfaction and loyalty, emphasizing the role of the halal experience in shaping attraction experience, perceived value, and tourist behavior. Using Partial Least Squares Structural Equation Modeling (PLS-SEM) with Smart PLS, data from 196 Muslim tourists in Bali were analyzed. The results indicate that the halal experience significantly influences attraction experience, perceived value, and satisfaction. Attraction experience positively impacts perceived value and satisfaction, while perceived value enhances both satisfaction and loyalty. Additionally, tourist satisfaction is a key driver of loyalty. This study contributes to the literature by exploring halal tourism’s impact on loyalty in Bali, offering insights for refining research models and expanding study scopes. Practical implications benefit the Bali regional government, tourism stakeholders, and marketing managers in halal destinations, helping develop targeted attraction-based strategies to strengthen Bali’s position as a premier halal tourism destination and attract more Muslim tourists.

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Journal Info

Abbrev

IJEBIR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Economics, Business and Innovation Research (IJEBIR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality ...