Kompartemen: Kumpulan Orientasi Pasar Konsumen
Vol 3 No 1 (2025): Kompartemen: Kumpulan Orientasi Pasar Konsumen

The Influence Of Product Quality And Brand Image On Consumer Satisfaction Of Jago Coffee In Puri Kembangan, West Jakarta

Alkhaira, Yovy (Unknown)
Amirudin, Amirudin (Unknown)



Article Info

Publish Date
04 Apr 2025

Abstract

This research aims to determine the influence of product quality and brand image on consumer satisfaction of Jago coffee in Puri Kembangan, West Jakarta. The method used is explanatory research with analytical techniques using statistical analysis with regression testing, correlation, determination and hypothesis testing. The results of this research are that product quality has a significant effect on consumer satisfaction of 38.8%. Hypothesis testing shows that t count > t table or (4.669 > 1.984). Brand image has a significant effect on consumer satisfaction of 52.8%, hypothesis testing obtained t count > t table or (7.531 > 1.984). Product quality and brand image simultaneously have a significant effect on consumer satisfaction with the regression equation Y = 15.628 + 0.348X1 + 0.420X2 and an influence contribution of 61.5%, the hypothesis test obtained calculated F > F table or (76.718 > 2.70).

Copyrights © 2025






Journal Info

Abbrev

kompartemen

Publisher

Subject

Economics, Econometrics & Finance

Description

Kompartemen: Kumpulan Orientasi Pasar Konsumen, is a scientific journal published by the Management Science Doctoral Program, Pasundan University, Bandung, Indonesia. Kompartemen: Kumpulan Orientasi Pasar Konsumen contains scientific journals in the field of management studies that are open to ...