<![CDATA[The establishment of a company, of course, does not always go smoothly because there will be problems that arise in the company. The problem that arises is not only caused by external factors, but it is not uncommon problem even arises from internal factors. Examples of problems that arise because of internal factors are the problems arising from the employees of the company itself. Employee error can be detrimental to both sides, the first is detrimental to both consumers and hurt the company itself. Consumers of course will feel very aggrieved by the company and will hold accountable the company for damages for any losses suffered. The problem of this research is, 1. How does the legal liability companies (P.T) against employee errors that could harm consumers? 2. How does the dispute settlement if the company (P.T) is not willing to compensate consumers who have been harmed? The purpose of scientific writing is to know on corporate responsibility (PT) against employee errors that harm consumers and to determine if the company's dispute resolution (PT) is not willing to reimburse to the consumer. The results showed that the Form of its responsibility to the employees fault that is detrimental to consumers in the form of compensation to consumers despite the mistakes made by employees of the company because it has been stipulated in Article 1367 Book of the Law of Civil Law. Dispute settlement if the company does not indemnify the consumer can be done in two ways, namely the settlement of disputes in litigation and non-litigation. In terms of resolving disputes between businesses with consumers typically prefer trails businesses non-litigation namely Consumer Dispute Resolution Body (BPSK). Keywords: Forced Institute Board of Directors of the Company Limited, Decision Bankrupt]]>
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