Jurnal Ilmiah Sistem Informasi dan Teknik Informatika (JISTI)
Vol 8 No 1 (2025): Jurnal Ilmiah Sistem Informasi dan Teknik Informatika (JISTI)

Analisis Tingkat Kepuasan Pengguna Aplikasi Satu Sehat Pada UPTD Puskesmas Cempaka

Sutabri, Tata (Unknown)
Novita Sari, Deska (Unknown)



Article Info

Publish Date
13 Apr 2025

Abstract

This study analyses the user satisfaction level of the Satu Sehat application, a digital platform developed by the Indonesian government to support integrated health services for the community. The research uses a descriptive method with a quantitative approach, utilising the End User Computing Satisfaction (EUCS) model from Doll and Torkzadeh (1988) to evaluate employee satisfaction. Data was collected through a survey to measure the perception and satisfaction of users of the SISDMK application. From a population of 80 respondents, 67 samples were sampled using the Slovin formula. Data analysis involved validity and reliability tests. The results showed that in the Content (X1) variable, six statements were valid with a validity value above rtable 0.2404 and an alpha coefficient of 0.802. Accuracy (X2) variable was valid with an alpha of 0.811. Format (X3) has a reliability of 0.796, Ease of Use (X4) is valid with an alpha of 0.873, and Timeliness (X5) is valid with a reliability of 0.852. All variables are declared valid and reliable.

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Journal Info

Abbrev

jisti

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

Description

Lembaga Jurnal Ilmiah Sistem Informasi dan Teknik Informatika (JISTI) Universitas Lamappapoleonro adalah lembaga penerbitan jurnal untuk dosen Universitas Lamappapoleonro dan dosen diluar Universitas Lamappapoleonro yang memiliki disiplin ilmu komputer. Lembaga Jurnal Ilmiah JISTI didirikan pada ...