JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)
Vol 6 No 3 (2025): April 2025

Penerapan Algoritma FP-Growth dan K-Means Clustering dalam Analisis Pola Asosiasi Berdasarkan Segmentasi Pelanggan

Hasibuan, Aldiansyah Pramudia (Unknown)
Insani, Fitri (Unknown)
Nazir, Alwis (Unknown)
Afrianty, Iis (Unknown)



Article Info

Publish Date
12 Apr 2025

Abstract

The pharmaceutical industry has experienced rapid growth, urging companies to leverage sales data effectively to enhance data-driven marketing strategies. However, utilizing sales data remains a challenge for XYZ company, a pharmaceutical distributor. This study aims to analyze customer purchasing patterns by applying the FP-Growth algorithm for association analysis, combined with customer segmentation using the K-Means algorithm based on RFM (Recency, Frequency, Monetary) analysis. The segmentation process resulted in four customer clusters: active and loyal customers (Cluster 1), passive customers (Cluster 2), less active customers (Cluster 3), and new customers (Cluster 4). FP-Growth analysis for each cluster revealed that Cluster 1 generated 10 significant association rules with a minimum support of 0.01 and confidence of 0.7, while Clusters 2, 3, and 4 produced 2, 3, and 4 association rules, respectively, with adjusted parameters. All rules showed a lift value > 1, indicating positive relationships between products. The findings of this study provide strategic insights for companies in designing data-driven marketing approaches, such as more targeted product offerings for loyal customers or retention strategies for passive customers, thereby optimizing sales and increasing profitability in each customer segment.

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Journal Info

Abbrev

josh

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

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