Jurnal Pengabdian Masyarakat Nusantara
Vol. 4 No. 2 (2024): Agustus 2024 - Januari 2025

Transformasi Digital UMKM: Strategi Ekspansi Pasar dan Kemudahan Pembayaran di Era Digital

Nastiti, Arum (Unknown)



Article Info

Publish Date
21 Dec 2024

Abstract

Digital transformation is a strategic step for Micro, Small, and Medium Enterprises (MSMEs) to address the challenges of the digital era, such as global competition and changing consumer behavior. This article discusses the implementation of digital transformation through online ride-hailing applications (Grab, Gojek, and ShopeeFood) and digital payment systems (QRIS) to expand markets and improve transaction efficiency. Through a community service approach, training was conducted for home-based MSMEs to familiarize them with these technologies, select suitable platforms, and practice the registration process until account verification. The results indicate that MSMEs tend to prefer ShopeeFood due to its simpler registration process, lower fees, and direct integration with QRIS. Intensive assistance throughout the process demonstrated that digital technology could be effectively adopted, supporting MSMEs in reaching broader markets and enhancing customer experiences.

Copyrights © 2024






Journal Info

Abbrev

jpmn

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Pengabdian Masyarakat Nusantara (JPMN), dengan ISSN 2775-734X (Online) dan 2776-7396 (Cetak) terbitan Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET). Jurnal Pengabdian Masyarakat Nusantara adalah jurnal dengan terbitan yang membahas praktik dan proses keterlibatan ...