This study delves into the intricacies of implementing information systems for electronic medical records (EMR) at Hospital Palangka Raya, emphasizing the importance of healthcare service quality. Using a descriptive research approach, the study gathered data from 60 questionnaires through simple random sampling from January 5 to January 25, 2023. The research instrument employed was a questionnaire, yielding insightful results on the agreement levels between reality and expectations across key variables like Man (90.12%), Machine (85.75%), Method (90.06%), Material (90.18%), and Environment (90.94%). Based on these findings, the study recommends regular evaluations every six months, coupled with training and collaboration initiatives, to enhance EMR implementation and improve Electronic Medical Records' quality
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