Journal of Advances in Information Systems and Technology
Vol. 6 No. 2 (2024): October

Design of User Interface and User Experience Website-Based Mental Health Applications as a Means of Counseling Universitas Negeri Semarang Students Using Design Thinking Methods and System Usability Scale

Alifia Prastiwi Alifia Prastiwi (Universitas Negeri Semarang)
Budi Prasetiyo Budi Prasetiyo (Unknown)



Article Info

Publish Date
02 Jan 2025

Abstract

User Interface (UI) and User Experience (UX) are important components for designing a new application. Website-based online counseling applications are useful for students to conduct online counseling. With the counseling application, students can access counseling without the need to meet directly with a psychologist. To design a counseling application, the right method is needed, namely using design thinking. In addition, the test method used is the System Usability Scale (SUS). Research sampling in the emphatize stage using purposive sampling techniques with predetermined respondent characteristics, 3 people were interviewed participants. From the results of the interview, a user persona and pain point will be created.  Furthermore, at the define stage, the most urgent and significant pain points are identified. At the idea stage, brainstorming ideas that will be used as solutions to problems is carried out. The idea will be implemented into a wireframe. The wireframe that has been created will be developed into a high fidelity design. At the testing stage, sampling uses the random sampling method. The number of respondents to conduct testing was 43 people. The results of the counseling application testing get an SUS score of 75. Interpretation SUS scores occupy grade C in the Good category (good) and get an acceptable predicate in the acceptability range category.   

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Journal Info

Abbrev

jaist

Publisher

Subject

Library & Information Science

Description

Journal of Advances in Information Systems and Technology (JAIST) is a peer-reviewed open-access journal. The journal invites scientists and engineers throughout the world to exchange and disseminate theoretical and practice-oriented topics of advances in information systems and technology which ...