Kajian Administrasi Publik dan ilmu Komunikasi
Vol. 1 No. 4 (2024): Desember: Kajian Administrasi Publik dan ilmu Komunikasi

Manajemen Informasi Administrasi dan Kearsipan Menggunakan Aplikasi SRIKANDI dalam Pelayanan Publik di Setjen DPR RI

Elisabeth Sonia Asa (Unknown)
Yoakim Rembu (Unknown)



Article Info

Publish Date
16 Dec 2024

Abstract

The Srikandi application is an electronic-based management information system designed to support digital transformation in administration and archiving to enhance efficiency, transparency, and accountability in public services, particularly within the Secretariat General of the Indonesian House of Representatives (Setjen DPR RI). This study aims to analyze the implementation of the Srikandi application, evaluate its impact on work efficiency and service quality, and identify the main challenges in its adoption. This research employs a qualitative approach with a descriptive method. The findings indicate that the Srikandi application has successfully improved administrative efficiency through features such as electronic signatures and real-time document tracking, as well as supporting the restructuring of organizational work processes. However, several key challenges remain, including slow system performance, low user competence, resistance to new technology, limited accessibility for the public, and data security risks. The implications of this study highlight the importance of enhancing user competence through training, optimizing technological infrastructure, and strengthening data security policies. This study is expected to serve as a reference for other government institutions in adopting digital technologies to support more responsive and accountable public services.

Copyrights © 2024






Journal Info

Abbrev

Kajian

Publisher

Subject

Social Sciences

Description

Kajian Administrasi Publik dan ilmu Komunikasi, Jurnal ini ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia, Jurnal ini menjadi ruang penting untuk mendalami interaksi yang kompleks antara administrasi publik dan ilmu komunikasi. ...