Strada Jurnal Ilmiah Kesehatan (SJIK)
Vol. 10 No. 1 (2021): May

Analysis of the relationship between patient’s satisfaction with the quality of nursing Service and Service in nursing care

Emy Sutiyarsih (STIKes Panti Waluya Malang)
Maria Magdalena Setyaningsih (STIKes Panti Waluya)



Article Info

Publish Date
02 May 2021

Abstract

Caring is essential for a nurse, by which a nurse is able to provide comprehensive nursing care. The purpose of this study is to analyse the relationship between the quality of nursing service and service in caring in nursing towards patients’ satisfaction at X hospital. It’s an Analytical category study with quantitative analytical category using cross sectional design. Sample taken in this study consisted of 66 hospitalized patients, which was divided into a group of patients treated with the implemantion of caring in nursing by the nurses who hadn’t received training program and a group treated by the nurses who had received training program. Result indicates there is a correlation between the quality of nursing service and patients’satisfaction. It is essential that nursing’s primary commitment be maintained in order to promote the quality of nursing service and nurses’ awarness of prioritizing caring in nursing during their nursing service.

Copyrights © 2021






Journal Info

Abbrev

sjik

Publisher

Subject

Dentistry Health Professions Public Health

Description

STRADA Jurnal Ilmiah Kesehatan (SJIK) is a journal developed to disseminate and discuss the scientific literature and other research on the development of health so as to improve health workers knowledge and ultimately population health worldwide. This journal is intended as a medium for ...