Strada Jurnal Ilmiah Kesehatan (SJIK)
Vol. 11 No. 1 (2022): May

The Influence of Work Discipline on the Quality of Excellent Service for Health Administration Staff in Hospital Kediri Regency

Luluk Susiloningtyas (Health Administration Study Program, High School of Health Sciences Pamenang, Kediri, Indonesia)
Aris Dwi Cahyono (Health Administration Study Program, High School of Health Sciences Pamenang, Kediri, Indonesia)
Bambang Wiseno (Health Administration Study Program, High School of Health Sciences Pamenang, Kediri, Indonesia)
Supapak Phetrasuwan (Mahidol University, Thailand)



Article Info

Publish Date
30 May 2022

Abstract

The quality of excellent service for health administration staff has an important role in maintaining the quality of the hospital. Efforts are needed to improve the quality of excellent service for health administrative staff so that hospital services are more optimal, effective and efficient. One of the efforts to improve the quality of excellent hospital services is to increase work discipline in the provision of health administrative services. The purpose of this study is analyzing the influence of work discipline on the quality of service excellence for health administrative staff in Kediri Hospital. This study was a correlational analytic study that was conducted between August to September 2021 in Kediri Hospital. The research sample is 42 Health Administration staff at Kediri Regency Hospital according to the inclusion criteria and sampling technique used was Acidental Sampling. The dependent variable is the quality of excellent service for health administrative staff.

Copyrights © 2022






Journal Info

Abbrev

sjik

Publisher

Subject

Dentistry Health Professions Public Health

Description

STRADA Jurnal Ilmiah Kesehatan (SJIK) is a journal developed to disseminate and discuss the scientific literature and other research on the development of health so as to improve health workers knowledge and ultimately population health worldwide. This journal is intended as a medium for ...