The increasing number of passengers at Mentawai Fast often leads to issues in baggage management, especially due to the manual system still in use. This research aims to design and implement a web-based custody information system to improve the efficiency, accuracy, and safety of luggage storage at Mentawai Fast Port. The system was developed using the SDLC method, designed with UML tools, and implemented with PHP and MySQL. The result is a web-based application that facilitates luggage tracking and reporting, thereby enhancing passenger convenience. A. Introduction Luggage storage services at the port are essential for ensuring the comfort of passengers, especially for those traveling alone or during waiting times. The current practice at Mentawai Fast still relies on manual recording using paper, which often causes issues such as misplacement or confusion during item retrieval. A digital solution is required to streamline the process and provide accurate and accessible records. This research proposes the development of a web-based luggage custody system aimed at ensuring the safe handling of passenger belongings while improving operational efficiency. The manual system has proven to be inefficient, time-consuming, and prone to errors. Therefore, this research contributes to the modernization of port services through an integrated information system.
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