Jurnal Cakrawala Akademika
Vol. 1 No. 6 (2025): Edisi April

Building Multicultural Teams: Strategies and Challenges in Cross-Cultural Human Resource Management

Sri Sundari (Institut Bisnis dan Multimedia Asmi Jakarta)
Zefanus Waruwu (Institut Bisnis dan Multimedia Asmi Jakarta)
Yulbrin Manurung (Institut Bisnis dan Multimedia Asmi Jakarta)
Dicky Eka Sanjaya (Institut Bisnis dan Multimedia Asmi Jakarta)



Article Info

Publish Date
20 Mar 2025

Abstract

In the era of globalization, organizations are increasingly forming multicultural teams to increase creativity and innovation in the face of the international market. Teams made up of individuals with diverse cultural backgrounds can provide a broader perspective and be responsive to change. However, this diversity also brings challenges, such as differences in communication styles, social norms, and cultural values that can trigger conflicts and misunderstandings. This research aims to identify the challenges faced in building multicultural teams and formulate effective cross-cultural human resource (HR) management strategies. Through a literature review, this study found that the main challenges include differences in communication, cultural conflicts, and biased perceptions. The proposed strategy includes intercultural training, the implementation of inclusion policies, and building an open culture of communication. The conclusion of this study shows that by understanding and managing cultural differences effectively, organizations can improve collaboration and performance of multicultural teams. Recommendations for practitioners include the implementation of intercultural training programs and policies that support diversity, as well as the need for further research to address emerging challenges in managing cross-cultural teams.

Copyrights © 2025






Journal Info

Abbrev

jca

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Cakrawala Akademika adalah sebuah publikasi ilmiah yang berfokus pada penyebaran hasil penelitian dan kajian kritis di berbagai disiplin ilmu. Dengan tujuan untuk mendorong inovasi dan kolaborasi antar akademisi, jurnal ini menyajikan artikel-artikel yang berkualitas dan relevan bagi ...